Your Toronto Addiction Rehab Centre

We are proudly accredited and in good standing with the Canadian Centre for Accreditation. This means that we routinely undergo an extensive review of our practices and procedures to ensure they meet the rigorous standards for quality of care, and organizational performance. In the current unregulated marketplace of addiction treatment providers, accreditation is how we set ourselves apart from the less reputable providers who can make some of the same claims as we do, but do not provide the quality of care necessary to fulfill those claims.

As part of this intensive process, independent third-party accreditation specialists regularly spend months reviewing and evaluating every aspect of our organization, from our policies and procedures to our facilities. All staff are interviewed to ensure that they are properly certified for the work they do, and that we are routinely receiving the most up-to-date training in areas such as Non-Violent Crisis Prevention and First Aid and CPR. In this way, the accreditation specialists can determine that staff at all levels of our organization are meeting their obligations both to our clients and within the organization, with integrity. The renewal process occurs every four years, which means we are consistently upgrading to meet the Canadian Centre for Accreditation’s standards.

There are three accrediting bodies that are recognized by Ontario:

• Accreditation Canada, which specializes in hospitals and offers a primer course for organizations considering accreditation;
• Canadian Centre for Accreditation (CCA), which is Ontario-based (but operates country-wide) and specializes in community-based agencies;
• Commission on Accreditation of Rehabilitation Facilities (CARF), which is an American firm.

We chose to undergo the Canadian Centre for Accreditation’s process because of their community-based specialty, their Ontario/Canadian foundation, and their philosophy, which is that they are partners with agencies and not only provide peer review audit/surveys, but also provide support to agencies in developing their protocols in order to achieve accreditation.