Methodology
- This 5-Year Strategic Plan is the fourth plan in a process that was started in 2000.
- The process has been inclusive and extensive, integrating feedback & input of key stakeholders:
- Our clients
- Our staff team
- Our Boards of Directors
- Our community and external stakeholders
About Renascent
Provincial Resource:
One of Ontario’s Largest Addiction Treatment Providers
- Four facilities providing residential treatment, outpatient continuing care, and family services
- 91 community inpatient beds
- Provide essential specialized addiction treatment
- Manage over 20,000 calls from the public each year
Accreditation
- Accredited by Canadian Centre for Accreditation
- Certified and/or licensed professional staff: CACCF, ICADC, College of Psychotherapy, College of Physicians & Surgeons of Ontario, College of Psychologists of Ontario, Ontario College of Social Workers and Social Service Workers
Charitable Institution
- Investing every dollar in clients & community
- Decades of expertise and established networks
- 48 years as a non-profit addiction treatment provider
Active Research Collaborator
- University Research collaborations
- Publications about Renascent programming in peer-reviewed journals
Integrated Evidence-Based Treatment
- 12-step abstinence-based model & facilitation is key strength
- Best practice medical approaches
- Psycho-social, community-based approaches (CBT, psychotherapy, motivational interviewing, etc.)
- Continuing care programming aligned with chronic care models
- Family treatment and support services
Providing Essential Specialized Addiction Treatment:
- Essential and under-resourced service area
- Current wait times for residential addiction treatment identified as most problematic in Toronto Central LHIN Report: Access and Integration – Transforming Pathways for Services for Substance Use and Addictions.
Vision
All people affected by substance addictions will be guided with hope, tools and living examples, to achieve a life of physical, mental and spiritual health.
Mission
Renascent facilitates recovery, education and prevention relating to substance addictions through a continuum of programs and services for individuals, families and organizations.
Values
At Renascent, values drive everything we do. They are our guiding principles. They keep us grounded, positive, and hopeful.
- We have a passion for helping people recover from substance addictions so they can reach their full recovery – with compassion, respect, empathy, and understanding.
- We believe in leading by example, with integrity and honesty.
- We’re driven by gratitude for what we’ve been given and a desire to give back.
- We are committed to creating a physically, psychologically, and culturally safe and inclusive environment for all.
- We drive continuous improvement by listening to clients, families, partners, and organizations, ensuring an evidence-based approach.
- We strive for excellence in all we do.
The Big Picture
There is Not Enough Help
2021 Goals and Strategies
Our Vision
“All people affected by substance addictions will be guided with hope, tools and living examples, to achieve a life of physical, mental and spiritual health.”
Five Year Goals: 2020/2021
Renascent is driving increased knowledge and improved resources for people impacted by addictions, as a recognized leader in 12-step, abstinence-based treatment.
The client and family journey from first contact through to long-term recovery is person-centred, strongly integrated, and meets concurrent needs.
Our employees work in a safe, caring team environment, with competitive compensation, and support for continuing professional development.
Renascent‘s organizational model generates growth and development of people, programs and facilities.
- Fund-raising creates sustainable and significant support of programs and capital needs.
- Government funding through the LHIN and MOH is enhanced to increase quality and capacity.
- Third-Party Partnerships and Fee-for-Service Programs are strong and growing, reflecting excellent value, access and partnerships.
- Asset Stewardship and Investment allows for excellent upkeep of facilities.
Strategies: What we did to get there?
- Drive evidence-based decision-making through strong information systems, analytics, and evaluation of industry best practices.
- Demonstrate treatment excellence and value through accreditation renewal, outcome measurement and advocacy.
- Focus on person-centred care recognizing addiction as a complex chronic disease requiring an integrated approach.
- Invest in employees through a safe, caring environment, professional development and competitive compensation.
- Pursue donor, partner, and person-centred relationship-building to provide exceptional value, service and communication.
- Develop asset ownership / investment position that allows for excellent upkeep of facilities.
How did we do?
Five Year Goal
Renascent is driving increased knowledge and improved resources for people impacted by addictions, as a recognized leader in 12-step, abstinence-based treatment.
Results:
- Achieved second Accreditation in fiscal year 2018-19, and actively engaged in preparation for next Accreditation in 2022.
- Actively partnered and led within provincial and local planning networks, including Addiction & Mental Health Ontario and several Ontario Health Teams, contributing to proposals and plans for investment into addiction treatment.
- Delivered annual public education events and organizational trainings on topics of substance use disorder and recovery.
- Ongoing collaboration with academic research groups, particularly Ryerson University and Ontario Shores Hospital. Focused on the development of program and clinical outcome data as a priority in next strategic plan.
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Five Year Goal
The client and family journey from first contact through to long-term recovery is person-centred, strongly integrated, and meets concurrent needs.
Results:
- Ongoing adoption of strength-based recovery and trauma-informed approaches through ongoing professional development of teams, to create a nurturing recovery environment. Evidenced by Ontario Perception of Care results: 98% of clients reporting “staff believed I could change and grow”; 95% of clients reporting “I felt welcome from the start”.
- Flexible length of stay policy implemented for clients in Ministry of Health program to meet their individual needs, with 28 days as the standard.
- Launched innovative virtual Intensive Outpatient Program, filling gap in public health system, and providing flexible options for people needing intensive care. The Ontario Government has indicated strong interest in investing in this program.
- Significantly increased level of medical care provided in residential treatment programs through addition of a second experienced addiction physician to address complex medical needs.
- New and improved referral process with CAMH CAITS program, allowing for smoother transfers from hospital to concurrent treatment and residential treatment.
- Continued fundraising to support bursaries for Renascent’s Family Program, Continuing Care and residential treatment, beyond the services funded by the Ministry of Health.
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Five Year Goal
Our employees work in a safe, caring team environment, with competitive compensation, and support for continuing professional development.
Results:
- Ongoing focus on employee professional development through training and education. Professional credentialing/registration fees supported by Renascent.
- Diversity Committee established in 2018. Education sessions for staff and Board of Directors have been delivered, with an increased focus on this important area for next the strategic plan.
- Ongoing organization-wide town halls and team meetings to promote communication.
- Staff compensation levels have increased over this period to improve competitiveness, with plans to continue to address.
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Five Year Goal
Renascent has an organizational model that generates growth and development of people, programs and facilities.
Results
- Donor, Partner and Person-Centred Relationships:
- Grew social enterprise services by 33% (prior to pandemic), approximately $1 million annual revenues through organizational partnerships, a relationship-building approach, and focus on customer service.
- Maintained annual fundraising revenues over this period (prior to pandemic) through a multi-faceted approach.
- Focus continues on partnerships, donor-centred approach and customized communications moving forward into next strategic plan.
- Investment in Facilities:
- Obtained government grants to improve facilities and plan for capital projects.
- Invested in facilities team and important upkeep and maintenance of facilities.